Returns & Shipping Policy

Final Sale:

  •  All sale items are FINAL SALE
  • FINAL SALE means an item CANNOT be returned/exchanged

Defective or Damaged Items:

  •  Upon receiving your order, please inspect your items ASAP! You have 3 days after receiving your order to contact us regarding damage. We will not make exceptions when you have had your order longer than 3 days. Contact email: jewelrybycfj@gmail.com

Returns:

  • Returns must be in ORIGINAL, unused, unworn condition - FREE of defects, stains, pet hair, and any smell (smoke, perfume, etc.) with TAGS ATTACHED.
  • Orders must be returned/shipped back within 10 days after order is received. 
  • Earrings and monograms/decals cannot be returned.
  • All online returns are for STORE CREDIT ONLY. Please make sure to have an account on our site to make credit process quick and easy.

Exchanges:

  • Exchanges must be made within 10 days of order arrival.
  • Exchanges are for exact item and cannot be guaranteed since our stock changes rapidly.
  • Exchanges must meet ALL of the Return Guidelines above.

Shipping:

  •  Orders typically ship within 2-4 business days
  • CFJ is not responsible for: delays with USPS shipping or products that are lost or damaged in the mail. The US Postal Service will be responsible once the package has shipped.

Shipping Items Back:

  • Shipping charges are NOT refundable.
  • Return shipping costs are the customer’s responsibility and we are not liable for a package lost during return.
  • You are responsible for shipping your item back and providing insurance if you choose.